Where to use variables
Use variables to hyper-personalize your guideflows' content. You can use variables in different features such as call-to-actions, popup, and HTML.
(e.g. include "Click here {{first_name}}" to personalize your hotspot content)
A variable must have the following format: {{first_name}}
In call-to-actions
Use variables in your call-to-actions to make them dynamic and personalized through the call-to-action contents.
(e.g. include your client's first name in your call-to-action content)
Edit your call-to-action (learn how to edit call-to-actions).
Click on "Add variables" below the text field.
Select the variable you want to use (or create a new one).
Add as many variables as needed.
In start/end popup
use variables in your start/end popup to make them dynamic and personalized through the popup contents.
(e.g. customize the company's product name in your start/end popup content)
Edit your start/end popup (learn how to edit call-to-actions).
Click on "Add variables" below the text field.
Select the variable you want to use (or create a new one by following this article).
Add as many variables as needed.
Can be used either in the start/end popup with Button or the start/end popup with Form.
In HTML
Use HTML with variables to customize the step appearance and content to create personalized guideflows.
(e.g. customize the company's logo in your HTML content)
Open the "HTML editor" tab on the right panel (learn how to edit your HTML page).
Select the HTML element you want to customize with variables.
Click on "Add variables" below the text field.
Select the variable you want to use (or create a new one).
Add as many variables as needed.
When you add variables, don't forget to include a space before the {{variable}}.
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