Where to use variables

Use variables to hyper-personalize your guideflows' content. You can use variables in different features such as call-to-actions, popup, and HTML.

(e.g. include "Click here {{first_name}}" to personalize your hotspot content)

A variable must have the following format: {{first_name}}

In call-to-actions

Use variables in your call-to-actions to make them dynamic and personalized through the call-to-action contents.

(e.g. include your client's first name in your call-to-action content)

• Edit your call-to-action (learn how to edit call-to-actions).

• Click on "Add variables" below the text field.

• Select the variable you want to use (or create a new one).

• Add as many variables as needed.

In start/end popup

use variables in your start/end popup to make them dynamic and personalized through the popup contents.

(e.g. customize the company's product name in your start/end popup content)

• Edit your start/end popup (learn how to edit call-to-actions).

• Click on "Add variables" below the text field.

• Select the variable you want to use (or create a new one by following this article).

• Add as many variables as needed.

Can be used either in the start/end popup with Button or the start/end popup with Form.

In HTML

Use HTML with variables to customize the step appearance and content to create personalized guideflows.

(e.g. customize the company's logo in your HTML content)

• Open the "HTML editor" tab on the right panel (learn how to edit your HTML page).

• Select the HTML element you want to customize with variables.

• Click on "Add variables" below the text field.

• Select the variable you want to use (or create a new one).

• Add as many variables as needed.

When you add variables, don't forget to include a space before the {{variable}}.