> For the complete documentation index, see [llms.txt](https://docs.guideflow.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guideflow.com/help/variables/what-are-variables.md).

# What are variables

Variables are custom fields that are automatically filled with corresponding data, such as custom words, phrases, or image URLs. A variable is data that associates a key (e.g. first name) with a value (e.g. Pierre).&#x20;

Use variables in a guideflow to hyper-personalize the content for your audience. They allow personalization at scale based on factors like persona, job title, and location, making messages feel relevant and appealing to each recipient. Personalization variables can range from simple fields like {{First Name}} or {{Company}} to more complex ones that use if-else syntax and contextual data.

(e.g. use a variable "Hello {{first\_name}}" to display a customized welcome message such as "Hello John")

You can use 3 kinds of variables to personalize your guideflow :&#x20;

* Text (first name, last name, company name, etc.)
* Number (company size, company revenue, etc.)
* Image URL (logo URL, avatar URL, profile picture URL)

### Default variables

Below you can find your list of default variables.&#x20;

| Name            | User Attribute | Example                               | Type      |
| --------------- | -------------- | ------------------------------------- | --------- |
| {{first\_name}} | First name     | Steve                                 | Text      |
| {{last\_name}}  | Last name      | Jobs                                  | Text      |
| {{email}}       | Email          | <steve@apple.com>                     | Text      |
| {{company}}     | Company        | Apple                                 | Text      |
| {{website}}     | Website        | [www.apple.com](http://www.apple.com) | Text      |
| {{phone}}       | Phone          | +1(234)567-8910                       | Text      |
| {{logo\_url}}   | Logo URL       |                                       | Image URL |
| {{avatar\_url}} | Avatar URL     |                                       | Image URL |

{% hint style="info" %}
Definition: user attribute is your variable description.&#x20;
{% endhint %}

### Custom variables

You can create a custom variable by following the article about how to [create variables](/help/variables/create-and-edit-variables.md).&#x20;


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.guideflow.com/help/variables/what-are-variables.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
